Keep your website running stress-free
Avoid downtime, security risks and lost revenue. Reliable website support that’s always there when you need it.
Protect my website
Do any of these sound familar?
- Constant website errors and downtime? ✅
- Slow loading times driving visitors away? ✅
- Updates breaking your site? ✅
Many website owners assume they’ll never be targeted, often picturing a dramatic, Matrix-style hacking scene when they think about cyberattacks. In reality, most compromised websites fall victim to unbiased bots, systematically scanning for known vulnerabilities.
This means any website—whether it’s a small business site, large ecommerce shop or a local charity page—is at risk.
Our maintenance agreement eliminates the stress of managing your website by taking care of everything, from routine updates and bug fixes to monitoring and addressing the latest security threats.
Our Website Maintenance & Security Pricing
Focus on what truly matters—running your business. Let us handle the rest, from keeping your website updated and secure to resolving plugin conflicts and maintaining robust security for your site.
Essentials
£150/mo
What’s included:
- Weekly security updates
- Weekly security scans
- Weekly off-site back-ups
- Uptime & error monitoring
- Security management
- Bug Fixing & Optimisation
- Spam Protection
“Everything”
£450/mo
What’s included:
- Everything in Professional +
- Speed optimisation
- Website Audit
- Uptime & error monitoring
- Monthly Search (SEO) Reports
- Gravity Forms Professional License
- 24/7 WordPress Security Service
- Nebula Compose
- Web Consultation
Support to give you peace of mind
When your website is covered by our support, you have peace of mind that you have a dedicated web agency to cover everything your website needs to stay online and secure.
24/7 Monitoring & Fixes
Stay online and secure
Speed Optimisation
Faster websites mean happier visitors.
Regular Updates & Backups
Never worry about losing data.
Dedicated Expert Help
Quick, human support when ever you need it.
SEO & Performance Checks
Stay ahead in search results.
Any questions?
Get in touch with us via the contact form, or on 01454 804 039.
Happy with your current WordPress website but need stress-free maintenance?
Hassle-free WordPress maintenance
Our expert team can take the stress out of website maintenance, leaving you with a safe, secure and fully optimised website that you can be proud of. Contact us today to find out how we could help your business.
Frequently asked questions (FAQs)
How long does WordPress maintenance take?
The actual maintenance of a WordPress website does not take long at all. Typically updates can be ran in a matter of minutes. However, additional time should be factored in to cover potential issues that arise from these updates.
Why do I need ongoing WordPress website support?
Regular support ensures your website remains secure, fast, and fully functional. Without it, you risk downtime, security breaches, and performance issues that can hurt your business. Some websites are inheritly more secure than others, which is why we start with an audit to review your website and its hosting to assess.
What does your WordPress support service include?
Our support covers everything from regular updates, security monitoring, backups, performance optimisation, and dedicated technical support to ensure your website runs smoothly.
How quickly do you respond to support requests?
Our standard response time is within 24 hours, with most issues resolved within 72 hours. Urgent issues, such as website outages, are prioritised for faster resolution. We monitor the industry for any news that may affect your website and proactively work behind the scenes to ensure no disruption.
What if my website goes down outside of business hours?
We provide 24/7 monitoring and alerts. If an issue arises outside normal hours, our team takes immediate action to minimise downtime and restore functionality.
How do you protect my website from hackers and malware?
Where possible, we implement strong security measures, including firewalls, malware scanning, regular updates, and daily backups to ensure your site is safe from threats.
Can you help make my website faster?
Yes! We optimise your website by improving load times, compressing images, and optimising code to enhance the overall performance and user experience.
Do you provide uptime monitoring?
Absolutely. We monitor your website 24/7 and receive alerts immediately if downtime is detected, so we can act quickly to resolve any issues.
How often do you update my website?
We perform updates on a regular schedule, ensuring that WordPress core, themes, and plugins are always up to date and compatible with each other.
Will updates break my site?
We follow a careful update process by testing updates in a staging environment where appropriate before applying them to your live site, reducing the risk of issues.
Can I request changes to my website?
Our support plans are dedicated to maintenance and security, not necessarily content changes – in this case, our Block Hour Support may be better suited.
How much does WordPress website support cost?
Our plans are tailored to your needs and start from £150 per month.
Are there any long-term contracts?
No, our services are flexible. You can choose to pay monthly or annually, and you can cancel anytime with 30 days’ notice.
Do you offer one-off fixes or only monthly plans?
While we focus on ongoing support, we do offer one-time fixes for urgent issues such as site errors, broken pages, and malware removal.
What happens if I experience a critical issue?
Critical issues, such as site crashes, security breaches, or severe performance drops, are treated as a priority, and we aim to resolve them ASAP.
Do you provide support for WooCommerce websites?
Yes, we specialise in supporting WordPress & WooCommerce stores, ensuring they stay optimised for performance, security, and customer experience.
Can you help with third-party integrations and plugins?
Yes, we assist with third-party tools and plugins, ensuring they are installed, configured, and working correctly without conflicts.
Do you provide regular backups?
Yes, we take daily backups of your entire website and store them securely offsite, so you can restore your site at any time if needed.
What if my site gets hacked? Can you fix it?
Yes, if your site is compromised, we’ll quickly identify the issue, remove malware, and strengthen security to prevent future attacks.
How do I sign up for your WordPress support services?
Simply fill out the form on this page, and our team will get in touch to discuss your needs and recommend the best plan for you.
Do you support all types of WordPress websites?
Yes, we support business websites, blogs, eCommerce stores, and membership sites running on WordPress.
What information do you need to get started?
We’ll need your website URL, hosting details, and administrator access to start providing support and maintenance services.